1. Information We Collect
1.1 Personal Information
When you create an account on Cloutstreamz, we collect:
- Username and display name
- Email address
- Phone number (optional)
- Profile picture and bio
- Date of birth (for age verification)
- Country and region information
1.2 Content and Activity
We collect information about your activity on our platform:
- Live streams, videos, and posts you create
- Comments, messages, and interactions
- Virtual gifts and coin transactions
- Followers, following, and friend connections
- Search history and preferences
1.3 Technical Information
We automatically collect technical data:
- Device information (model, operating system, browser)
- IP address and location data
- App usage statistics and performance data
- Cookies and similar tracking technologies
2. How We Use Your Information
2.1 Service Provision
We use your information to:
- Provide and maintain the Cloutstreamz platform
- Enable live streaming and social features
- Process payments and virtual gift transactions
- Provide customer support and respond to inquiries
2.2 Personalization and Recommendations
We use your data to:
- Customize your content feed and recommendations
- Suggest friends and creators to follow
- Personalize advertisements and promotions
- Improve your overall user experience
2.3 Safety and Security
We process your information to:
- Detect and prevent fraud, spam, and abuse
- Enforce our Terms of Service and community guidelines
- Protect the safety of our users and platform
- Comply with legal obligations and law enforcement requests
3. Information Sharing and Disclosure
3.1 Public Information
Some information is public by default:
- Your username, display name, and profile picture
- Public posts, live streams, and videos
- Follower and following counts
- Comments and interactions on public content
3.2 Service Providers
We may share information with trusted third parties who help us operate our service:
- Cloud hosting and storage providers
- Payment processors and financial institutions
- Analytics and marketing service providers
- Customer support and communication tools
3.3 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes and government requests
- Protect our rights, property, and safety
- Prevent fraud and ensure platform security
- Enforce our terms and policies
4. Data Security and Protection
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and employee training
- Secure data centers and infrastructure
5. Your Rights and Choices
5.1 Account Management
You can:
- Update your profile information and privacy settings
- Control who can see your content and contact you
- Download a copy of your data
- Delete your account and associated data
5.2 Communication Preferences
You can control:
- Email notifications and marketing communications
- Push notifications and in-app alerts
- SMS messages and phone communications
6. Children's Privacy
Cloutstreamz is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
8. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date. Your continued use of Cloutstreamz after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@cloutstreamz.com
- Address: [Your Company Address]
- Phone: [Your Contact Number]